- 2 -

2FA Implementation Examples & Use Cases

- A -

About SOPRANO Mobile Enterprise Messaging Suite

Adding Contacts to Group Errors

Address Book - Quick Guides

Addresses

Admin+

Anonymous Inbound

Anonymous Inbound (With Reply)

APIs, Plugins & Interfaces

Application Licenses

Authenticator

IconCompany Setup - Authenticator
IconAuthenticator

Authenticator API

Authenticator Token Summary

Automated Update Order

Automated Update Order Summary

- B -

Branding

Branding Preferences

Broadcast Source Addresses Explained

Building SMIL Templates

Buy a Message Pack

Buy an Application License

IconApplication Licences - Buy an Application Licence
IconMessage Pack - Buy a Message Pack

- C -

Campaign Manager - Address Management

Campaign Manager - Internationally Recognised

Campaign Manager - Operator White Label - Branding

Campaign Manager - Role Based Authorisation

Campaign Manager - User Credit Control

Cancel an Application License

Change email Address

Change Password

Character Sets

Company Hierarchy

Company Information

Company Setup

Company Setup - Voice

Company Setup - Voice Messaging

Company Voice Preferences

Consent Management

Consent Profile Summary

Contacts

Contacts - Clone a Contact

Contacts - Create a Contact Import File

Contacts - Create a New Contact

Contacts - Delete a Contact

Contacts - Import Contacts

Contacts - Quick Guides

Contacts - Search Contacts

Contacts - Send a Quick SMS to a Contact

Contacts - View Summary

Contacts / Groups / Lists

IconPersonal Setup - Address Book
IconAddress Book (Contacts, Groups, Lists)

Content Visibility Control

Create a New Consent Profile

Create a New Token

Create a New User

Create a Radar Geofence

Create a Radar Order

Create a Text List

Create a Whitelist for a Campaign

Create an Automated Update Order

Create an MMS SMIL Template

Creating a CSV file for SOPRANO MEMS Import Features

Creating a List

Customer Information

Customer Information - Company Voice Preferences

- D -

Dashboard

Data entry

Default MMS SMIL Templates

Default Template: AudioOnly

IconDefault Template: AudioOnly
IconDefault Template: AudioOnly

Default Template: AudioText

IconDefault Template: AudioText
IconDefault Template: AudioText

Default Template: ImageOnly

IconDefault Template: ImageOnly
IconDefault Template: ImageOnly

Default Template: ImageText

IconDefault Template: ImageText
IconDefault Template: ImageText

Default Template: VideoImageText

IconDefault Template: VideoImageText
IconDefault Template: VideoImageText

Default Template: VideoOnly

IconDefault Template: VideoOnly
IconDefault Template: VideoOnly

Default Template: VideoText

IconDefault Template: VideoText
IconDefault Template: VideoText

Deleting a Template

Deleting a User

Deliver a List to an Email Address

Destination Presentation

Dialogue

Dialogue - Application Overview

Dialogue - Create a New Template

Dialogue - Create Participants

Dialogue - Home Page

Dialogue - Pages

Dialogue - Template Details

Dialogue - Templates

Dialogue - Web Application

- E -

Edit a Radar Template

Edit an Email Broadcast Template

Edit an MMS Broadcast Template

Edit an SMS Broadcast Template

Edit an SMS Standard Template

Email

IconMessages - Show Email Messages
IconeMailer - Messages

Email Address Already Exists

Email API Preference

Email Broadcast Template

IconTemplates - Email Broadcast Template
IconeMailer - Templates

Email Preferences

IconMessage Settings - Personal Emailer Preference
IconeMailer - Personal Setup

eMailer - New Email (Standard)

eMailer(+)

eMailer(+) - Best Practises in Email communications

eMailer(+) - Company Setup/Preferences

eMailer(+) - Home

eMailer(+) - Messages

eMailer(+) - Personal Setup/Preferences

eMailer(+) - Product Overview

eMailer+ - New Email (Broadcast)

eMailer+ - Order Statistics

eMailer+ - Templates

- F -

Forwarding Email to Email2SMS interface Fails

- G -

Geofence Summary

Getting Started and 'How To' Guides

Getting Started with the SMTP Interface

Groups

Groups - Add Groups to a Group

Groups - Clone a Group

Groups - Create a Group Import File

Groups - Create a New Group

Groups - Delete a Group

Groups - Export a Group

Groups - Group Contact Summary

Groups - Group Summary

Groups - Import a Group

Groups - Quick Guides

Groups - Send a Group Invitation Email

Groups - Send a Quick SMS to a Group

Groups - View Campaigns Associated with a Group

- H -

Handset Profiles

Handset Profiles - List Format

Handset Profiles - New Handset Profile

Home

How do I Provision a Customer?

How does StaffSafe Work?

How to - Manage Campaigns, Filters and Consent Profiles

How to - Send a Quick SMS

How to - Send an SMS (Standard)

How to - Send an SMS via Email2SMS

How to Retrieve a List over FTP

IconQuick Guide - Use an Automatic List to Sync Opt-in/Opt-Out Data
IconLists - New List
IconStaffMatch - Auto-Import Employees

How to Set Up a List

HTTP & WSDL Interface Developers Guide - Encoding Authentication Strings

HTTP & WSDL Interface Developers Guide - Example Codes & Scenarios

HTTP & WSDL Interface Developers Guide - Perl - HTTP Test Script

HTTP & WSDL Interface Developers Guide - wget - HTTP Test Script

HTTP Interface Overview

- I -

Import a Geofence

Import User

Inbound

Inbound - Access Numbers

Inbound - Additional Help with Regular Expressions

Inbound - Campaign Overview

Inbound - Campaign Planning

Inbound - Creating Filtering Opt-in/Opt-out Lists

Inbound - Home

Inbound - Lists

Inbound - New Inbound Choice(s)

Inbound - New Inbound Order

Inbound - New Inbound Response Message(s)

Inbound - Product Overview

Individual Applications Capability

- L -

Labels

IconCustomer Information - Labels
IconSOPRANO MEMS Labels

Licenses

Lists

Lists - Clone a List

Lists - Create a New Draw

Lists - Create a New List

Lists - Create or Edit a List Item

Lists - Delete a List

Lists - Email List Format

Lists - Email Subscribe List

Lists - Email Unsubscribe List

Lists - Export a List

Lists - Formats

Lists - Handset Profile List

Lists - Inbound List Format

Lists - List Character Constraints

Lists - Mobile List Format

Lists - Platform Information Subscription List

Lists - Quick Guides

Lists - Send a Quick SMS to a List

Lists - Subscriber Profile List

IconLists - Subscriber Profile List
IconSubscribers - List Format

Lists - View Item Summary

Lists - View Summary

Lists, Creating a List

Location

Logging In

Login History

- M -

Manage Campaigns, Filters and Consent Profiles

Manage Users

Message Pack Summary

Message Settings

Message Size

Messages

MMS

IconMessages - Show MMS Messages
IconWebMMS

MMS - New MMS (Standard)

MMS - Product Overview (Standard)

MMS Broadcast Template

MMS Preferences

MMS SMIL Templates

MMS(+) - Building SMIL Templates

MMS(+) - Company Setup/Preferences

MMS(+) - Handset Profile

MMS(+) - Handset Profile List Format

MMS(+) - Home

MMS(+) - Messages

MMS(+) - MMS SMIL Templates

MMS(+) - New Handset Profile

MMS(+) - New MMS SMIL Template

MMS(+) - New MMS SMIL Template Attachment

MMS(+) - Personal Setup/Preferences

MMS(+) - Templates (Broadcast)

MMS+ - New MMS (Broadcast)

- N -

Navigation

New Customer

New MMS SMIL Template Attachment

New Voice Message

IconSend New Voice Order
IconSend Voice Attachment
IconSend Text To Voice
IconSend Voice using Call Control Object

New Voice Order

IconSend New Voice Order
IconSend Voice Attachment
IconSend Text To Voice
IconSend Voice using Call Control Object

- O -

One Time Passwords, eCommerce - Banking

One-Time Password Challenge Results

Opening Your CSV file to Copy Contents for New Text List

Overview - Voice Messaging

- P -

Pasting Your CSV File Into a New Text List

Permission Management Add/Remove To/From List

Personal Information

IconPersonal Setup - Personal Information
IconPersonal Information

Personal Setup

Personal Setup - Edit Voice Templates

Personal Setup - View Voice Messages

Personal Setup - Voice Templates

PHP - 2waySMS

PHP - HTTP Test Scripts

Provisioning - Quick Guides

- Q -

Quick Guide - Send a Standard SMS

Quick Guides

- R -

Radar

Radar - Clone a Radar Order

Radar - Company Setup

Radar - Consent Profile Management

Radar - Delete a Radar Order

Radar - Geofences (Summary)

Radar - Home

Radar - Import Geofence

Radar - Messages

Radar - New Geofence

Radar - New Radar Order

Radar - Preferences

Radar - Product Overview

Radar - Templates

Radar Order Template

Radar Preference

Reminder

Reminder - Company Setup

Reminder - FAQ

Reminder - File Formats (Flexible)

Reminder - Home

Reminder - Message Templates

IconReminder - Message Template
IconReminder - Message Templates

Reminder - New Information Order

Reminder - New Reminder Order

Reminder - Product Overview

Reminder - Standard Appointment File Format

Reminder - Standard List Format

Reminder Setup

Remove Duplicate Entries from a CSV List

Reports

Reports - Message Report Export Format

Reports(+) - Appointment Reminder Report

Reports(+) - Appointment Reminder Reports

Reports(+) - Cancellation Report

Reports(+) - Home

Reports(+) - Message Status Description - SMS

Reports(+) - Performance Reports

Reports(+) - Product Overview

Reports(+) - Scheduled Performance Report

Reports(+) - StaffMatch Reports

Reports+ - Message Status Description - API

Reports+ - Message Status Descriptions

Reports+ - New Scheduled Message Report

Reports+ - New Scheduled Performance Report

Reports+ - Scheduled Message Report

Reports+ - Scheduled Message Report Export Format

Reports+ - Summary by Cost Centre

Reports+ - Summary by Customer

Reports+ - Summary by Order

Reports+ - Summary by User

Reports+ - Summary Reports

Reset Password

Review One-Time Password Details

Run a Message Report

Run a Performance Report

Run out of Credit

- S -

Send a New Voice Message

IconSend New Voice Order
IconSend Voice Attachment
IconSend Text To Voice
IconSend Voice using Call Control Object

Send an Email

Send an SMS

Send Your First HTML-Based Email

Send Your First Plain Text Email

Sending more than your Credit Control Limit

Show Contact Details in Message Reports

Signing up

SMIL Example: Audio, Video, Text

IconSMIL Example: Audio, Video, Text
IconSMIL Example: Audio, Video, Text

SMIL Example: ImageTextImageTextVideoText

IconSMIL Example: ImageTextImageTextVideoText
IconSMIL Example: ImageTextImageTextVideoText

SMIL Example: Simple, Continuous Plan

IconSMIL Example: Simple, Continuous Plan
IconSMIL Example: Simple, Continuous Plan

SMIL Example: Video then Image

IconSMIL Example: Video then Image
IconSMIL Example: Video then Image

SMIL Example: Video then Text

IconSMIL Example: Video then Text
IconSMIL Example: Video then Text

SMPP Interface Developers Guide - General SMPP Status / Error Codes

SMPP Interface Developers Guide - Getting Started with the SMPP Interface

SMPP Interface Overview

SMS

IconMessages - Show SMS Messages
IconTechnology_SMS
IconWebSMS - Messages

SMS - Advanced Character Sets

SMS - Barcode

SMS - Binary Message

SMS - Company Setup/Preferences

SMS - Flash Message

SMS - Home

SMS - Message Types

SMS - Messages

SMS - New SMS (Broadcast)

SMS - Personal Setup/Preferences

SMS - Product Overview

SMS - Templates (Broadcast)

SMS - Templates (Standard)

SMS - Text Message

SMS - vCalendar Message

SMS - vCard Message

SMS - WAP Push

SMS Broadcast Template

IconTemplates - SMS Broadcast Template
IconWebSMS - Templates (Broadcast)

SMS Details

SMS- New SMS

SMS Preferences

IconMessage Settings - Personal SMS Preference
IconCustomer Information - Company SMS Preference
IconWebSMS - Personal Setup
IconWebSMS - Company Setup

SMS Standard Template

IconTemplates - SMS Standard Template
IconWebSMS - Templates (Standard)

SMS+ - Product Overview

SMTP Interface Details

StaffMatch

StaffMatch - Auto-Import Employees

StaffMatch - Company Setup

StaffMatch - Employee Report

StaffMatch - Import Employees

StaffMatch - New Shift Order

StaffMatch - Personal Setup/Preferences

StaffMatch - Product Overview

StaffMatch - Qualification

IconStaffMatch - Qualifications
IconStaffMatch - Qualification

StaffMatch - Qualifications

StaffMatch - Reports

IconReports - StaffMatch Reports
IconStaffMatch - Reports

StaffMatch - Shift Employee

IconStaffMatch - Shift Employees
IconStaffMatch - Shift Employee

StaffMatch - Shift Employees

StaffMatch - Shift Location

IconStaffMatch - Shift Locations
IconStaffMatch - Shift Location

StaffMatch - Shift Locations

StaffMatch - Shift Order Message

IconStaffMatch - Shift Order Message
IconStaffMatch - Shift Order Message

StaffMatch - Shift Order Responses

StaffMatch - Shift Report

StaffMatch - Shift Role

IconStaffMatch - Shift Roles
IconStaffMatch - Shift Role

StaffMatch - Shift Roles

StaffMatch - Shift Summary

StaffMatch - Shift Time

IconStaffMatch - Shift Times
IconStaffMatch - Shift Time

StaffMatch - Shift Times

StaffMatch - Summary Report

StaffMatch Preferences

IconMessage Settings - StaffMatch Preference
IconStaffMatch - Personal Setup

StaffMatch Setup

StaffSafe

StaffSafe - Sending Check Message

StaffSafe Setup

StaffSafe: Scenario 1: Employee Triggers StaffSafe with ‘start’ SMS

Standard Provisioning Guide - Assign an Application License to a User

Subscribers

Summary of API Capability

- T -

Template

Templates

Templates - Edit Voice Templates

Templates - Voice Messaging

Terms, Technology & Acronyms

Testing One-Time Passwords for a Token

Testing Standard Email2SMS

Timezone Open Hours

Tooltips

Transit

Transit - Agency Summary

Transit - Alert Summary

Transit - Application Overview

Transit - Company Setup

Transit - New Agency

Transit - New Alert

Transit - New Route

Transit - New Service

Transit - New Service Exception

Transit - New Stop

Transit - New Stop Time

Transit - New Trip

Transit - Route Summary

Transit - Service Exception Summary

Transit - Service Summary

Transit - Setup

Transit - Stop Summary

Transit - Stop Time Summary

Transit - Trip Summary

Trigger an SMS Broadcast Using an Automatic List

Troubleshooting

Troubleshooting Email2SMS

- U -

Use an Automatic List to Sync Opt-in/Opt-Out Data

Use Automated Lists

Use Reports

User Credit Control

User Licenses

User Search

Users

Users - Quick Guides

Using Address-Based MO Keywords

Using Your New Text List to Send a Message

- V -

View a Token

View Consent Profile Details

Voice

Voice - Company Setup

Voice - Edit Templates

Voice - Home Page

Voice - Order Summary

Voice - Overview

Voice - Send a New Order

IconSend New Voice Order
IconSend Voice Attachment
IconSend Text To Voice
IconSend Voice using Call Control Object

Voice - Use Templates

Voice - View Sent and Received Messages

Voice Messaging

Voice Messaging - Company Setup

Voice Messaging - Edit Templates

Voice Messaging - Features

Voice Messaging - Home Page

Voice Messaging - Order Summary

Voice Messaging - Overview

Voice Messaging - Send a New Order

IconSend New Voice Order
IconSend Voice Attachment
IconSend Text To Voice
IconSend Voice using Call Control Object

Voice Messaging - Use Templates

Voice Messaging - View Sent and Received Messages

Voice(+) User Training - Agenda

IconVoice(+) User Training - Agenda
IconVoice(+) User Training - Agenda_2

Voice(+) User Training - Benefits

IconVoice(+) User Training - Benefits
IconVoice(+) User Training - Benefits_2

Voice(+) User Training - Demo

IconVoice(+) User Training - Demo
IconVoice(+) User Training - Demo_2

Voice(+) User Training - Features

IconVoice(+) User Training - Features
IconVoice(+) User Training - Features_2

Voice(+) User Training - Use Cases

IconVoice(+) User Training - Use Cases
IconVoice(+) User Training - Use Cases_2

Voice(+) User Training - Welcome

IconVoice(+) User Training - Welcome
IconVoice(+) User Training - Welcome_2

VPN Secure Token Replacement - User Triggered

VPN Secure Token Replacement - VPN Authentication Login Triggered

- W -

WCTP Interface Overview

WebMMS

WebMMS - New MMS (Standard)

WebMMS - Product Overview (Standard)

WebMMS(+) - Building SMIL Templates

WebMMS(+) - Company Setup/Preferences

WebMMS(+) - Handset Profile

WebMMS(+) - Handset Profile List Format

WebMMS(+) - Home

WebMMS(+) - Messages

WebMMS(+) - MMS SMIL Templates

WebMMS(+) - New Handset Profile

WebMMS(+) - New MMS SMIL Template

WebMMS(+) - New MMS SMIL Template Attachment

WebMMS(+) - Personal Setup/Preferences

WebMMS(+) - Templates (Broadcast)

WebMMS+ - New MMS (Broadcast)

WebSMS

WebSMS - Advanced Character Sets

WebSMS - Barcode

WebSMS - Binary Message

WebSMS - Company Setup/Preferences

WebSMS - Flash Message

WebSMS - Home

WebSMS - Message Types

WebSMS - Messages

WebSMS - New SMS (Broadcast)

WebSMS - New SMS (Standard)

WebSMS - Personal Setup/Preferences

WebSMS - Product Overview

WebSMS - Templates (Broadcast)

WebSMS - Templates (Standard)

WebSMS - Text Message

WebSMS - vCalendar Message

WebSMS - vCard Message

WebSMS - WAP Push

WebSMS+ - Product Overview

What is a CSV File?

Why is my message marked as FAILED/UNDELIVERABLE

WSDL Basic Settings

WSDL Interface Overview

WSDL Troubleshooting